Customer Care Program
At Conns Cameras we pride ourselves on offering a comprehensive and personal service both before and after a sale. I particular this is manifest in our 'Try Before You Buy' scheme and the Conns 'Guilt Edge Guarantee' which covers all cameras and lenses purchased new or second hand.
Conns Gilt-Edge Guarantee
- Free dry-dust sensor cleaning on demand and while you wait for the life of your Digital SLR
- Reliable In-house wet-dust sensor cleaning by a specialised technician.
- One wet-dust sensor clean free of charge by our in house technician
(Models requiring factory servicing for dust issues are not covered)
- Extensive loan fleet to cover you with a similar or better back-up item if your camera/lens needs to be sent away for repair / servicing [covers both warranty repairs and non warranty issues]
- Free of charge within the item's warranty period or up to two years from the date of purchase
- After two years only a weekend rental charge per item applies, irrespective of repair turn-around time
'Try Before You Buy' Scheme
You can avail of our extensive range of professional and non-professional hire equipment at very affordable rates any time you want to check out a new camera, lens or accessory in a real world situation, and if you then decide to buy that model we'll treat your hire fee as a deposit and knock it off the retail price!
- Get the equipment you need for the job you're doing
- Get the satisfaction of knowing it'll do the job before committing to a big purchase
- Get a brand new boxed-up item if or when you decide to buy
- Don't end up paying us twice
For our rental rates and further information see the equipment rental section.